Q1. My tablet's screen registers "ghost touches" or is unresponsive in some areas. Can firmware fix this?

This is a widely reported issue with the Exion Pro. While it can be a hardware defect, it is very often caused by firmware bugs or a poorly calibrated touchscreen driver. Flashing the official stock ROM is a crucial first step that frequently resolves these software-related touch problems.

Q2. The Wi-Fi and Bluetooth on my tablet keep disconnecting. How can I fix this?

Unstable wireless connections are a known software complaint for this model. This is typically a driver or modem firmware issue. Reinstalling the stock ROM from this page restores all the original network drivers and firmware, which is a reliable fix for such random disconnection bugs.

Q3. I factory reset my Exion Pro tablet and now it's asking for a Google account I don't know. What can I do?

You've encountered Factory Reset Protection (FRP). Flashing this official firmware with the SPD Upgrade Tool is a definitive way to solve this. The process erases the entire device, including the FRP lock, allowing you to set it up as a new tablet.

BQ Mobile BQ-1020L Exion Pro Firmware (Stock ROM)

The BQ Mobile BQ-1020L Exion Pro is a 10.1-inch tablet offering 4G LTE connectivity and running on Android 10. It serves as a capable device for media and browsing, but users have reported specific software-related issues over its lifecycle. The most common complaints include an erratic touchscreen with “ghost touches,” unstable Wi-Fi and Bluetooth connections that drop randomly, and the device getting stuck in a bootloop. Flashing the official stock firmware is the most reliable method for resolving these frustrating problems by reinstalling a clean, stable version of the operating system.

ℹ️ Important Note:
This tablet is powered by a UNISOC (Spreadtrum) chipset and requires the SPD Upgrade Tool to flash the firmware. This entire process will completely erase all your personal data. Please create a backup of your important files before you begin.

⚠️ Prerequisites: Before You Begin

Click Here for the Essential Pre-Flashing Checklist

Backup Your Data: All your applications, photos, and files on the internal storage will be permanently deleted.
Charge The Battery: To prevent the tablet from shutting down during the update, ensure the battery is charged to at least 50%.
Windows PC & USB Cable: You will need a Windows computer and a USB Type-C cable to connect the tablet.

📱 Quick Device Specifications

Device: BQ Mobile BQ-1020L Exion Pro
Chipset: UNISOC SC9863A
Display: 10.1″ IPS LCD (1280×800)
Operating System: Android 10
RAM: 2GB
Storage: 32GB
Battery: 5000 mAh

🛠 Required Tools & Downloads

File / Tool	Download Link
SPD Upgrade Tool	Download Tool
UNISOC/SPD SCI USB Drivers	Download Drivers

⬇️ BQ Mobile BQ-1020L Exion Pro Stock ROM / Firmware

Android Version	Build Number	Chipset	Download Link
10	V2.0_201029	UNISOC SC9863A	Download (Google Drive)

⚡ Quick Flashing Guide

Download and install the SPD SCI USB Drivers on your PC. Extract the firmware ZIP file (BQ_Mobile_BQ-1020L...zip) to get the .pac file.
Extract and launch the SPD Upgrade Tool (UpgradeDownload.exe).
Click the first gear icon (“Load Packet”) and select the .pac firmware file you extracted.
Click the play icon (“Start Downloading”). Power off your tablet completely.
Press and hold the Volume Down button, and while holding it, connect the tablet to your PC. The tool will detect it and start flashing. You can release the button once the progress bar appears.
A green “Passed” message will appear upon completion. Disconnect your tablet and power it on.

For a more detailed, step-by-step guide on this process, please refer to our main tutorial:
👉 Full Tutorial: How to Flash Firmware with the SPD Upgrade Tool

❓ Frequently Asked Questions (FAQs)

Q1. My tablet’s screen registers “ghost touches” or is unresponsive in some areas. Can firmware fix this?: This is a widely reported issue with the Exion Pro. While it can be a hardware defect, it is very often caused by firmware bugs or a poorly calibrated touchscreen driver. Flashing the official stock ROM is a crucial first step that frequently resolves these software-related touch problems.
Q2. The Wi-Fi and Bluetooth on my tablet keep disconnecting. How can I fix this?: Unstable wireless connections are a known software complaint for this model. This is typically a driver or modem firmware issue. Reinstalling the stock ROM from this page restores all the original network drivers and firmware, which is a reliable fix for such random disconnection bugs.
Q3. I factory reset my Exion Pro tablet and now it’s asking for a Google account I don’t know. What can I do?: You’ve encountered Factory Reset Protection (FRP). Flashing this official firmware with the SPD Upgrade Tool is a definitive way to solve this. The process erases the entire device, including the FRP lock, allowing you to set it up as a new tablet.

🔧 Device Troubleshooting

The tablet is stuck on the BQ logo after flashing: The first boot post-flash can take up to 15 minutes. If it remains stuck beyond that, you’ll need to clear old data. Power the tablet off, then boot into recovery mode (usually Power + Volume Down on UNISOC devices). In the recovery menu, select “Wipe data/factory reset” and confirm. Then reboot.
SPD Upgrade Tool is stuck on “Checking BAUD”: This is the most common flashing error and almost always indicates a driver issue. Reinstall the SPD SCI drivers. Use a different USB port and a high-quality USB-C cable. Ensure the tablet is completely powered off, then press and hold the Volume Down button *before* connecting it to the computer.
After flashing, the device seems slow or laggy: Once you complete the initial setup, restart the tablet one more time. This allows all background services to properly initialize. For optimal performance on this device, it’s also a good idea to limit the number of widgets and apps running at the same time.