Crucial Warning: Match the complete software branch, not only XT1924-6. Use the ATT/CRICKET/cid1 file only for the Cricket branch and the CCAWS/cid50 file only for the Consumer Cellular branch. A wrong subsidy package can fail validation or leave carrier provisioning and network service incorrect.
Download Firmware for Motorola Moto E5 Supra (XT1924-6 hannah)
XT1924-6_HANNAH_ATT_8.0.0_OCPS27.91-164-31_cid1_subsidy-CRICKET_regulatory-DEFAULT_CFC.xml.zip
For phones whose software channel identifies the Cricket/AT&T subsidy branch.
⬇️ Download via Google DriveXT1924-6_HANNAH_CCAWS_8.0.0_OPPS27.91-99-9-13_cid50_subsidy-CCAWS_regulatory-DEFAULT_CFC.xml.zip
For phones whose software channel identifies the CCAWS/Consumer Cellular branch.
⬇️ Download via Google DriveFlashing Overview for Motorola Moto E5 Supra (XT1924-6 hannah)
- Read the XT1924-6 software channel, CID, and current build
- Choose the matching Cricket/cid1 or CCAWS/cid50 archive
- Back up data, install Motorola drivers, and extract the package
- Run the package-defined CFC.xml/flashfile procedure
- Check Android, IMEI, and carrier service after the first boot
Expand preparation checklist for Motorola Moto E5 Supra (XT1924-6 hannah)
- Confirm XT1924-6 on the label, in Android settings, or on the bootloader screen.
- Record the current software channel, CID, and build before downloading.
- Back up all accessible data because a service flash can erase user storage.
- Install Motorola USB drivers and use a reliable data cable.
- Charge the non-removable 5000mAh battery before starting.
- Fully extract the archive and use the commands defined by its own CFC.xml/script.
Compatibility & Bootloader Notes
These are signed Motorola service packages, not bootloader-unlock files. Extract the selected archive and follow its included CFC.xml or generated flash script. Bootloader-unlock eligibility for the Cricket and Consumer Cellular editions is unconfirmed and should not be assumed from the XT1924-6 model number alone.
Ready to Flash This Firmware?
Full step-by-step instructions for Motorola Moto E5 Supra (XT1924-6 hannah), including prerequisites, error fixes, and screenshots, are on FlashGuideHub's Motorola flashfile.bat / CFC XML Script guide.
Can also be flashed via RSD Lite (Motorola): Open RSD Lite (Motorola) Guide →
Frequently Asked Questions
No. Their build numbers, sizes, CIDs, and subsidy tags differ. Cricket uses OCPS27.91-164-31 with cid1; the Consumer Cellular branch uses OPPS27.91-99-9-13 with cid50.
Choose the filename containing ATT, subsidy-CRICKET, and cid1, then compare its build branch with the value shown on the phone before flashing.
No locally generated checksum was supplied for either archive. Verify the completed download with a checksum only if you have a trusted value generated from that exact file.
No. Both packages identify XT1924-6 and codename hannah. Do not use them on another XT1924 model or on the rhannah/ahannah families merely because the retail name looks similar.