Q1. How do I know which version of the Mobicel Neo LTE I have?

The most reliable way is to check the “About Phone” section in your settings, which will list the Android version. If you cannot turn on the phone, look for the original box or documentation. Flashing the wrong version will cause your phone to become completely dead (hard bricked).

Q2. Will flashing this firmware remove the network lock from my carrier (e.g., Vodacom)?

It will remove the carrier’s branding, startup animations, and pre-installed apps, restoring the phone to generic Mobicel software. However, it is not a guaranteed method for unlocking the SIM, as that lock is often stored in a separate, protected memory area.

Q3. I am stuck on the Google account screen after a reset. Will this help?

Yes. Flashing the correct stock firmware for your model will completely wipe the device, which also removes the Factory Reset Protection (FRP) lock, allowing you to set it up from scratch.

Mobicel Neo LTE Stock ROM (Firmware) | All Variants (MT6739 & MT6735)

The Mobicel Neo LTE is an entry-level 4G smartphone that presents a unique challenge for software repair, as it was released in two completely different hardware versions under the same name. One version is an older model with a MediaTek MT6735 chipset running Android 6.0, while the newer version uses a MediaTek MT6739 chipset and runs Android 10 (Go Edition). Common issues for both variants include system freezes, bootloops, and carrier-specific software problems. This guide provides the stock firmware for both distinct models to help you restore the correct software for your specific device.

⚠️ CRUCIAL WARNING: Two Incompatible Hardware Versions Exist!
You MUST correctly identify your phone’s chipset before downloading. The **MT6735** model runs Android 6.0, and the **MT6739** model runs Android 10 Go. These firmwares are NOT interchangeable. Flashing the wrong firmware for your chipset will permanently brick your device. This process requires SP Flash Tool and will erase all your data.

⚠️ Prerequisites: Before You Begin

Click Here for the Essential Pre-Flashing Checklist

Backup Your Data: All your personal data and files will be permanently erased.
Charge The Battery: To prevent shutdown during flashing, ensure the battery is charged to at least 50%.
Windows PC & USB Cable: You will need a Windows computer and a micro USB data cable.

📱 Quick Device Specifications (Variant Comparison)

Use the Android version to identify your device. The hardware specifications are very similar.

Specification	Newer Variant (MT6739)	Older Variant (MT6735)
Operating System	Android 10 (Go Edition)	Android 6.0 Marshmallow
Chipset	MediaTek MT6739	MediaTek MT6735
RAM / Storage	1GB / 16GB	1GB / 8GB

🛠 Required Tools & Downloads

File / Tool	Download Link
SP Flash Tool	Download Tool
MediaTek USB VCOM Drivers	Download Drivers

⬇️ Mobicel Neo LTE Stock ROM / Firmware

For Newer MT6739 Variant

Android Version	Filename	Release Date	Size	Download Link
10 (Go Edition)	Mobicel_Neo_LTE_…_190711_10.zip	2019-07-11	891 MB	Download (MediaFire)

For Older MT6735 Variant

Android Version	Filename	Release Date	Size	Download Link
6.0 Marshmallow	Mobicel_Neo_LTE_…_170121_6.0.zip	2017-01-21	1.17 GB	Download (Google Drive)

Quick Steps to Flash Mobicel Neo LTE Firmware

Download and install the MediaTek VCOM drivers. Extract the **correct** firmware for your specific phone version and the SP Flash Tool.
Launch flash_tool.exe. Click the “Scatter-loading” button and select the MTxxxx_Android_scatter.txt file from your chosen firmware folder.
Ensure the flashing mode in the dropdown menu is set to “Download Only.”
Power off your phone completely. Click the green “Download” button in SP Flash Tool, then immediately connect the powered-off phone to your PC via USB cable.
The flash will start automatically. Once you see the green checkmark pop-up, you can disconnect the phone and power it on.

For a more detailed, step-by-step guide on this process, please refer to our main tutorial:
👉 Full Tutorial: How to Flash MediaTek Firmware with SP Flash Tool

❓ Frequently Asked Questions (FAQs)

Q1. How do I know which version of the Mobicel Neo LTE I have?: The most reliable way is to check the “About Phone” section in your settings, which will list the Android version. If you cannot turn on the phone, look for the original box or documentation. Flashing the wrong version will cause your phone to become completely dead (hard bricked).
Q2. Will flashing this firmware remove the network lock from my carrier (e.g., Vodacom)?: It will remove the carrier’s branding, startup animations, and pre-installed apps, restoring the phone to generic Mobicel software. However, it is not a guaranteed method for unlocking the SIM, as that lock is often stored in a separate, protected memory area.
Q3. I am stuck on the Google account screen after a reset. Will this help?: Yes. Flashing the correct stock firmware for your model will completely wipe the device, which also removes the Factory Reset Protection (FRP) lock, allowing you to set it up from scratch.

🔧 Device Troubleshooting

After flashing, the phone is dead or stuck in a bootloop: This is the most likely symptom of flashing the wrong firmware (e.g., the MT6739 firmware on an MT6735 phone). You must immediately try to flash again using the other firmware version provided in this guide.